Cancellations & Rescheduling
Simply Wax requires 24-hour notice for cancellations, rescheduling, or changes to your appointment.
Medical & Skin Sensitivity
Certain medications and topical products can increase skin sensitivity. Please inform your esthetician of any changes to medications or skincare routines.
Accutane: Must be stopped at least 6 months before waxing.
Retin-A, Retinol, Tretinoin, Glycolic Acid, or Alpha/Beta Hydroxy Acids: Must be discontinued before waxing. At least 1 week prior, though 2 weeks is recommended for maximum skin safety.
If your skin appears compromised, services may be paused or stopped for safety.
No-Show Policy
A no-show is considered when a client arrives 15 minutes or later past their appointment time without prior notice. Please communicate promptly if you’re running behind — I always prefer communication over fees.
1st No-Show: 50% of service fee
2nd No-Show: 100% of service fee
Thank you for understanding that your appointment time is reserved just for you!