Simply Wax requires a 24-hour notice for cancellations, rescheduling, or changes to your scheduled appointment. If less than 24 hour notice is given a fee of 50% of the scheduled service will be charged to the card provided at the time of booking. If no card is on file you will be sent an invoice via our booking system, this MUST be paid before you are seen again.
No-Show Policy:
An appointment is considered a no-show if the client arrives 15 minutes later than the scheduled time. Please communicate when arriving late or needing to reschedule.
No-shows are charged as follows:
1st no show: 50% fee
2nd no show: 100% fee
3rd no-show: 100% fee, and you will no longer be taken as a client.
Individuals using or who have recently used Accutane ARE NOT suitable for waxing on ANY part of the body. You must stop taking it at least 6 months before service. If the skin at any point of service appears to be compromised, service will end.
In some cases, Waxing cannot be performed on those using products with Retin-A, Retinol, Glycolic acid, or Alpha/beta hydroxyl acids. These creams increase sensitivity and could result in skin removal and tearing on waxed areas. Waxing while using these products must be discussed with the Esthetician before service.
For all clientele scheduled for a wax within the genital area, the services booked and provided by Simply Wax are WAXING SERVICES ONLY. There is a zero-tolerance policy for any suggestive language. If at any point our estheticians feel uncomfortable the service will stop immediately, you will be asked to leave and we will provide your information to the local authorities and you will also be put on a DO NOT WAX LIST.